After installing on my windows server 2012R2. I created my initial backup, schedule, and retention. I then go to start the backup and it fails immediately with Operation Failure 0X1D4C2 within the Azure Backup App. The application log has one informational post, see below. Some posts indicate that I need to throttle the backups, I tried, this does not work either. Also Symantec is not installed. I have the same app installed on my other server and it is currently backing up. So it must be something specific to this machine or azure. Perhaps some type of security issue? This backup option will prove useless if this cannot be resolved.
Fault bucket 125526809917, type 5
Event Name: DPMException
Response: Not available
Cab Id: 0
Problem signature:
P1: CBEngine
P2: 2.0.9028.0
P3: CBPJobFailure
P4: Backup
P5: 120002
P6: -2147024773
P7: -2147024773
P8:
P9:
P10:
Attached files:
C:\Program Files\Microsoft Azure Recovery Services Agent\Temp\CBEngineCurr.errlog
C:\Program Files\Microsoft Azure Recovery Services Agent\Temp\CBUI0Curr.errlog
C:\Program Files\Microsoft Azure Recovery Services Agent\Temp\CBCmdlet0Curr.errlog
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_CBEngine_e45e2a12be9ea6f14aa7b37c73ca8312649056_00000000_dd8606a6
Analysis symbol:
Rechecking for solution: 0
Report Id: ab4be502-d00b-11e5-80c7-00155db55208
Report Status: 0
Hashed bucket: 00aaa599d4cf734a25ad2a4e6774dce9
Here is the end of the CBUI log
28CC 6BA0 02/10 15:33:45.098 74 BackupProgressPage.cs(469) NORMAL StartCBBackup API run successfully
28CC 6BA0 02/10 15:33:45.098 74 BackupProgressPage.cs(471) NORMAL Calling WCF method GetCBJobStatus
for backupjob
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL CBJob completed with JobStatus:JobStatus
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL JobState:Aborted
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL StartTimeUTC:2/10/2016 3:33:45
PM
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL EndTimeUTC:2/10/2016 3:33:45
PM
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL ErrorInfo:Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBErrorInfo
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL DatasourceStatus:DatasourceStatus
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL Datasource:DataSource
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL DatasourceId:2077612885
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL Name:F:\
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL FileSpec:
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL JobState:Aborted
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL ErrorInfo:Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBErrorInfo
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL ByteProgress:ByteProgress
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL Changed:0
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL Failed:0
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL DataTransferred:0
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL EstimatedTotal:0
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL FileProgress:FileProgress
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL CurrentFile:
28CC 6BA0 02/10 15:33:45.238 74 BackupProgressPage.cs(498) NORMAL Changed:
AND THIS FROM THE ENGINE LOG. LOOKS LIKE MAY BE SECURITY ON SCRATCH FOLDER
3A28 2090 02/10 15:33:45.176 18 dsmfsenumerator.cpp(150) [000000001C59E530] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 WARNING Failed: Hr: = [0x8007007b] : FindFirstFile failed For Dir:\\?\F:\AzureCache\\Scratch\*
3A28 2090 02/10 15:33:45.176 18 fsutils.cpp(2409) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 WARNING Failed:
Hr: = [0x8007007b] : FindFirstFile failed for Path [\\?\F:\AzureCache\\Scratch\], FileSpec [*]
3A28 2090 02/10 15:33:45.176 71 async.cpp(1551) [000000001AEFBDE8] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL ==>CBpAsync::UploadServerStasticsToTelemetry
3A28 2090 02/10 15:33:45.176 71 async.cpp(1551) [000000001AEFBDE8] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpAsync::UploadServerStasticsToTelemetry
3A28 2090 02/10 15:33:45.520 71 backupasync.cpp(434) [000000001AEFBDE0] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpBackupAsync::PublishStopEvent
3A28 2090 02/10 15:33:45.520 71 async.cpp(1186) [000000001AEFBDE8] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL ==>CBpAsync::UnInitializeIDContextStore
3A28 2090 02/10 15:33:45.520 71 async.cpp(1186) [000000001AEFBDE8] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpAsync::UnInitializeIDContextStore
3A28 2090 02/10 15:33:45.520 71 async.cpp(462) [000000001AEFBDE8] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpAsync::Done
3A28 2090 02/10 15:33:45.520 71 backupasync.cpp(354) [000000001AEFBDE0] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpBackupAsync::PostBackup
3A28 2090 02/10 15:33:45.520 71 backupasync.cpp(1257) [000000001AEFBDE0] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpBackupAsync::DoBackup
3A28 2090 02/10 15:33:45.520 71 backupasync.cpp(1076) [000000001AEFBDE0] 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL <--CBpBackupAsync::DoAsyncOperation
3A28 2090 02/10 15:33:45.520 71 async.cpp(960) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 FATAL Hr:
= [0x8007007b] DoAsync operation failed.
3A28 34E0 02/10 15:33:45.598 79 WcfClient.cs(969) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL Finished
web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.Protection.Interface.IProtectionServiceChannel}{Description = UploadtelemetryData}{TargetEndpoint = https://pod01-prot1.cus.backup.windowsazure.com/ProtectionService.svc}
3A28 34E0 02/10 15:33:45.613 79 WcfClient.cs(948) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL Executing
web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.Protection.Interface.IProtectionServiceChannel}{Description = UploadtelemetryData}{TargetEndpoint = https://pod01-prot1.cus.backup.windowsazure.com/ProtectionService.svc}
3A28 34E0 02/10 15:33:45.613 69 CBEngineWcfClientHelper.cs(320) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL Setting RequestId header for outgoing request | Params: {RequestId = eb1361bd-b51a-43fb-960a-b13d02c4ca4b}{WorkitemId = e698ec9e-08fa-42b7-b2f8-acd2e05b79f2}{TaskId = 6cbde7c6-8210-4797-8c7a-8089aef49225}{AgentVersion = 2.0.9028.0}
3A28 34E0 02/10 15:33:46.063 79 WcfClient.cs(969) 6CBDE7C6-8210-4797-8C7A-8089AEF49225 NORMAL Finished
web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.Protection.Interface.IProtectionServiceChannel}{Description = UploadtelemetryData}{TargetEndpoint = https://pod01-prot1.cus.backup.windowsazure.com/ProtectionService.svc}
3A28 34E0 02/10 15:33:46.063 69 PrepProxy.cs(799) NORMAL Telemetry data uploaded successfully.
3A28 34E0 02/10 15:33:46.063 69 PrepProxy.cs(799) NORMAL Telemetry data uploaded successfully.
3A28 6D98 02/10 15:33:46.188 75 CBEventManager.cs(106) NORMAL Received event 1 from the subscription.
3A28 6D98 02/10 15:33:46.188 75 CBEventManager.cs(107) NORMAL Description: The backup operation
has started.
3A28 6D98 02/10 15:33:46.188 71 CBEngine.cs(1464) NORMAL EventCallBack is called
3A28 6D98 02/10 15:33:46.188 75 CBEventManager.cs(106) NORMAL Received event 11 from the subscription.
3A28 6D98 02/10 15:33:46.188 75 CBEventManager.cs(107) NORMAL Description: The backup operation
has completed with errors.
3A28 6D98 02/10 15:33:46.188 71 CBEngine.cs(1464) NORMAL EventCallBack is called
Lee