Hi,
Does anyone knows what 0X07EF9 error code stands for? I have deployed a backup agent on the machine and I am unable to complete the initial backup.
I have searched the internet and this forum for this error message and tried all suggestions, however it does not solve my problem. Below are the steps I have already performed and checked:
- Tried backing up non-system drive
- This is the only backup solution in place (link)
- I am using latest agent version (link1. link2, link3)
- Tried deleting registration in portal and re-registering server
- Tried elevating backup agent as administrator
- Tried disabling antivirus (Kaspersky) (link1, link2, link3)
- Moved Scratch to separate partition
I have filtered out CBEngineCurr.errlog file for lines were Level != 'NORMAL' and got below:
1900 2088 02/11 12:35:19.301 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 1988 02/11 12:35:20.824 22 vdshelper.cpp(923) [000000001A800230] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80990fb0] Disk [\\?\PHYSICALDRIVE4] is not found as unknown
1900 2088 02/11 12:35:21.301 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:23.301 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:25.302 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:27.303 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:29.304 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:31.304 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:33.304 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:35.305 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:37.305 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 1988 02/11 12:35:37.814 03 registryutils.cpp(314) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : registry.GetValueEx(pwstrValueName, pllValue)
1900 2088 02/11 12:35:39.305 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:41.305 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:43.305 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 1988 02/11 12:35:43.867 18 fsutils.cpp(4133) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070002] : GetFileAttributes failed for \\?\Volume{a376f9cf-6bc3-4709-ade7-0fab4a1b1f24}\System Volume Information\Dedup
1900 1988 02/11 12:35:43.867 18 fsutils.cpp(657) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070002] : Failed to get attributes for \\?\Volume{a376f9cf-6bc3-4709-ade7-0fab4a1b1f24}\System Volume Information\Dedup
1900 1988 02/11 12:35:44.202 22 agentutils.cpp(306) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : registry.GetValue(hook, &dwRegValue)
1900 1988 02/11 12:35:44.202 70 onlinesubtask.cpp(436) [000000001A946D90] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 ACTIVITY COnlineSubTask::DeactivateSubTask => Deactivating SubTask
1900 1988 02/11 12:35:44.202 32 fileprovider.cpp(1361) [000000001A902FC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING FileProvider:UploadMetadata:: Error while uploading Metadata. Hr: = [0x1d2bb720]. volume path = \\?\Volume{a376f9cf-6bc3-4709-ade7-0fab4a1b1f24}\
1900 1988 02/11 12:35:44.202 32 extentutils.cpp(639) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING ExtentUtils: Error while setting data bit map for volume [\\?\Volume{a376f9cf-6bc3-4709-ade7-0fab4a1b1f24}\]. Hr: = [0x80070020]
1900 1988 02/11 12:35:44.202 32 extentutils.cpp(441) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING ExtentUtils:AddStreamName:: Error occured Hr: = [0x80070020]
1900 1988 02/11 12:35:44.202 32 fileprovider.cpp(1763) [000000001A902FC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING FileProvider: Error while setting up DataBitMap. Hr: = [0x80070020]. MountInfoId= {F7C37748-8026-496F-B28B-4E49949C69C2}
1900 1988 02/11 12:35:44.202 70 acceptdatasetsubtask.cpp(1145) [000000001A946D90] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070020] CAcceptDatasetSubTask Failed: Error in EndMetadata Phase
1900 1988 02/11 12:35:44.202 32 fileprovider.cpp(1021) [000000001A902FC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070020] Setting error on File provider 000000001A902FC0. DlsErrorCode = 0x7ef9
1900 1988 02/11 12:35:44.202 32 extentutils.cpp(570) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070020] ExtentUtils:IterateDirectory- Failure occured while iterating over a path \\?\Volume{a376f9cf-6bc3-4709-ade7-0fab4a1b1f24}\System Volume Information
1900 1988 02/11 12:35:44.289 18 dsmsendersubtaskbase.cpp(155) [000000001A8AB7E0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING CDsmSenderSubTaskBase received session closed completion in WAIT state
1900 1BF8 02/11 12:35:44.289 70 onlinesubtask.cpp(436) [000000001A8A3E80] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 ACTIVITY COnlineSubTask::DeactivateSubTask => Deactivating SubTask
1900 1988 02/11 12:35:44.289 18 dsmsubtaskbase.cpp(226) [000000001A8AB7E0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Session closed before data move completed
1900 2088 02/11 12:35:45.306 71 dscontext.cpp(157) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Last completed state for Ds Id (105553193863727) is 18
1900 2088 02/11 12:35:45.306 71 replicator.cpp(257) [000000001D17B200] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 FATAL Hr: = [0x80070020] Replication for DS Id (105553193863727) failed. Found error set in status.
1900 2088 02/11 12:35:45.306 71 dscontext.cpp(163) [00000000199E8EC0] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Ds Id (105553193863727) failed. DLS: 32505 HRESULT: 0x80070020
1900 2088 02/11 12:35:45.671 71 backupasync.cpp(1326) [000000001D095D20] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80070020] Backup Progress: Failed
1900 2088 02/11 12:35:46.122 22 vdshelper.cpp(923) [000000001A800130] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x80990fb0] Disk [\\?\PHYSICALDRIVE4] is not found as unknown
1900 2088 02/11 12:35:46.461 03 dynamicloadedmodule.cpp(91) [000000001A0DEE00] F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Failed: Hr: = [0x8007007e] : Failed to load DLL [C:\Windows\system32\WSBOnline.dll]
1900 2088 02/11 12:35:46.461 79 bpbackupstoreutils.cpp(404) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Error trying to add regkey for completion success ignoring
1900 2088 02/11 12:35:46.461 79 bpbackupstoreutils.cpp(431) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Snap-In Updation skipped because dll not loaded
1900 2088 02/11 12:35:46.461 79 bpbackupstoreutils.cpp(171) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 WARNING Snap-In Updation Skipped because WSBOnline.dll was not found.
1900 2088 02/11 12:35:47.358 71 async.cpp(960) F6D5C7B7-79AC-4559-82C0-D3369D7BF457 FATAL Hr: = [0x80070020] DoAsync operation failed.
1900 20E4 02/11 12:39:37.931 03 workitem.cpp(233) WARNING Idle Timer FIRED But WorkItem 000000001A97C410 Doesnt Exist! TimerOrWaitFired: True
1900 20E4 02/11 12:39:55.178 03 workitem.cpp(233) WARNING Idle Timer FIRED But WorkItem 000000001D1647E0 Doesnt Exist! TimerOrWaitFired: True
1900 20E4 02/11 12:39:55.238 03 workitem.cpp(233) WARNING Idle Timer FIRED But WorkItem 000000001D136EC0 Doesnt Exist! TimerOrWaitFired: True