How do we resolve Azure Backup crashes?
When attempting to backup our on-prem server, Azure backup crashes with the following error:
Faulting application name: cbengine.exe, version: 2.0.9022.0, time stamp: 0x5665ca2c
Faulting module name: ntdll.dll, version: 6.2.9200.17581, time stamp: 0x5644f0f7
Exception code: 0xc0000005
Fault offset: 0x0000000000017740
Faulting process id: 0x2644
Faulting application start time: 0x01d14f90d520b411
Faulting application path: C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c1889b19-bbb0-11e5-9415-b083fecab3ff
Faulting package full name:
Faulting package-relative application ID:
The CBEngineCurr.errlog fills up with messages along the lines of:
ProcessId ThreadId Date Time ComponentCode FileName(FileLine) This TaskId Level TraceMessage
0C18 2928 01/15 18:25:46.854 18 readeriterator.cpp(587) [000000001C627030] DBAB70C7-2FBF-42EB-B63C-506611409D5B NORMAL CFileReaderIterator:GetNextFileReader -> Skipping Hardlink with Physical FilePath: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy158\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.0.9200.17556_none_0e30639920e57f0a\ie9props.propdesc,
Logical FilePath: \\?\Volume{04de5f6e-b156-11e4-93e7-806e6f6e6963}\Windows\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.0.9200.17556_none_0e30639920e57f0a\ie9props.propdesc
0C182ED8 01/1518:17:37.74018fswrapper.cpp(932)[0000000021FFE5D0]DBAB70C7-2FBF-42EB-B63C-506611409D5BWARNINGParameter: [0x80070005], FilePath = \\?\Volume{e25e217d-ff4a-4089-a8f5-de23b021c0f0}\1282\1282_NEB_PHASE2_2011_GIS\DATA\01_HYDRO_GEOLOGY\HYDROGEOLOGY\GroundWaterWells\1282_Map_Sept2011_AB_wells_from_2010_data_20110920.shx