Hi
I am having an issue with the azure backup registration on the client machines. The registration times out, after a while with no output. I looked at the logs and i am getting 407 Proxy authentication required error. PFB the exact error below: I have tried creating new certificate and reregistering but no avail. I have tried this on multiple OS(Windows 2012 R2, Windows 10 ETC) but the issue is same. The client does have a proxy server but according to them the port 443 is enabled. I am able to browse all links from *.windowsazure.com on HTTPS as well.
Thanks
0468 09FC 03/14 15:36:31.146 79 WcfClient.cs(695) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING {InitialTargetEndpoint
= https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{Name = BasicHttpBinding_IIdentityManagement}{WorkitemId = 180c4dcc-1dd3-481c-8dda-63c825c8a3b0}{CurrentTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{RequestId
= 0000000002_1582f53e-6516-4b2c-90be-1a20091c194e_6a6fd808-467c-48da-9ea8-d583943831a5}
0468 09FC 03/14 15:36:31.146 79 WcfClient.cs(695) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING }
0468 09FC 03/14 15:36:31.146 79 WcfClient.cs(695) 6A6FD808-467C-48DA-9EA8-D583943831A5 NORMAL FMBlock:
No retry policy specified | Params: {ErrorCode = CloudServiceEndpointNotFound}
0468 09FC 03/14 15:36:31.146 79 WcfClient.cs(695) 6A6FD808-467C-48DA-9EA8-D583943831A5 NORMAL FMBlock:
Mapping source error to target error | Params: {OperationCode = WcfProxyAsyncCall}{SourceError = CloudServiceEndpointNotFound}{TargetError = CloudServiceEndpointNotFound}
0468 09FC 03/14 15:36:31.146 69 IdMgmtServiceProxy.cs(235) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING FMBlock: FM exception caught | Params: {OperationCode = ProxyIdRegisterMachine}{OperationStartTime = 3/14/2016 3:32:47 PM}{FMExceptionDetail = FMException: [ErrorCode:CloudServiceEndpointNotFound, DetailedCode:0, Source:None, Message:]
0468 09FC 03/14 15:36:31.146 69 IdMgmtServiceProxy.cs(235) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING {InitialTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{Name = BasicHttpBinding_IIdentityManagement}{WorkitemId = 180c4dcc-1dd3-481c-8dda-63c825c8a3b0}{CurrentTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{RequestId
= 0000000002_1582f53e-6516-4b2c-90be-1a20091c194e_6a6fd808-467c-48da-9ea8-d583943831a5}{MachineName = usatlvs05.am.bm.net}
0468 09FC 03/14 15:36:31.146 69 IdMgmtServiceProxy.cs(235) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING }
0468 09FC 03/14 15:36:31.146 69 IdMgmtServiceProxy.cs(235) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING FMBlock: Retry policy max limit reached | Params: {OperationCode = ProxyIdRegisterMachine}{MaxAttempts = 5}
0468 09FC 03/14 15:36:31.146 69 IdMgmtServiceProxy.cs(235) 6A6FD808-467C-48DA-9EA8-D583943831A5 NORMAL FMBlock: Mapping source error to target error | Params: {OperationCode = ProxyIdRegisterMachine}{SourceError = CloudServiceEndpointNotFound}{TargetError = CloudServiceEndpointNotFound}
0468 09FC 03/14 15:36:31.146 69 CBBackupServer.cs(658) 6A6FD808-467C-48DA-9EA8-D583943831A5 FATAL
Machine registration failed.
0468 09FC 03/14 15:36:31.146 69 CBEngineHelper.cs(303) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING FMBlock: FM exception caught | Params: {OperationCode = GenericOMCall}{OperationStartTime = 3/14/2016 3:29:11 PM}{FMExceptionDetail = FMException: [ErrorCode:CloudServiceEndpointNotFound, DetailedCode:0, Source:None, Message:]
0468 09FC 03/14 15:36:31.146 69 CBEngineHelper.cs(303) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING {InitialTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{Name = BasicHttpBinding_IIdentityManagement}{WorkitemId = 180c4dcc-1dd3-481c-8dda-63c825c8a3b0}{CurrentTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{RequestId
= 0000000002_1582f53e-6516-4b2c-90be-1a20091c194e_6a6fd808-467c-48da-9ea8-d583943831a5}{MachineName = usatlvs05.am.bm.net}
0468 09FC 03/14 15:36:31.146 69 CBEngineHelper.cs(303) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING }
0468 09FC 03/14 15:36:31.146 69 CBEngineHelper.cs(303) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING FMBlock: Current operationTime timeout reached or will reach after backoff time. | Params: {OperationCode = GenericOMCall}{OperationTimeoutTime = 3/14/2016 3:34:11 PM}{BackOffTimeInSec = 8.4}{CurrentAttempt = 2}{MaxAttempts = 5}
0468 09FC 03/14 15:36:31.146 69 CBEngineHelper.cs(303) 6A6FD808-467C-48DA-9EA8-D583943831A5 NORMAL FMBlock:
Mapping source error to target error | Params: {OperationCode = GenericOMCall}{SourceError = CloudServiceEndpointNotFound}{TargetError = CloudServiceEndpointNotFound}
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING Caught CloudFMException with error detailsFMException: [ErrorCode:CloudServiceEndpointNotFound, DetailedCode:0, Source:None, Message:]
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING {InitialTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{Name = BasicHttpBinding_IIdentityManagement}{WorkitemId = 180c4dcc-1dd3-481c-8dda-63c825c8a3b0}{CurrentTargetEndpoint = https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc}{RequestId
= 0000000002_1582f53e-6516-4b2c-90be-1a20091c194e_6a6fd808-467c-48da-9ea8-d583943831a5}{MachineName = usatlvs05.am.bm.net}
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING Stack trace: at Microsoft.Internal.Common.FailureModeling.FMComponent`3.HandleFMException(FMBlockArgs args, FMException`1 fmException, OperationProperties`3 opProperties, DateTime startTime, Int32 currentAttempt)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.Common.FailureModeling.FMComponent`3.HandleException(FMBlockArgs args, Int32 currentAttempt, DateTime startTime, OperationProperties`3 opProperties, Exception ex)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.Common.FailureModeling.FMComponent`3._FMBlock(String fileName, Int32 lineNumber, FMBlockArgs args, Action fmPrecheckBlock, Action fmUserBlock)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.CloudBackup.Engine.CBEngineHelper.CallOMFunction(Action omFunction)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING --->System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://pod01-id1.eus.backup.windowsazure.com/IdMgmtService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException,
if present, for more details. ---> System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.Net.HttpWebRequest.GetRequestStream()
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING --- End of inner exception stack trace ---
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING Server stack trace:
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING Exception rethrown at [0]:
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.CloudBackup.Common.IdMgmt.Interface.IIdentityManagement.RegisterContainer(RegisterContainerArgs containerInformation)
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.CloudBackup.Common.WcfClient.WcfClient`1.<>c__DisplayClass7`2.<CallWcfService>b__6()
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.CloudBackup.Common.WcfClient.WcfClient`1.<>c__DisplayClass16.<CallWcfServiceWrapper>b__15()
0468 09FC 03/14 15:36:31.146 71 CBEngineHelper.cs(312) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING at Microsoft.Internal.Common.FailureModeling.FMComponent`3._FMBlock(String fileName, Int32 lineNumber, FMBlockArgs args, Action fmPrecheckBlock, Action fmUserBlock)
0468 09FC 03/14 15:36:31.162 71 CBEngineHelper.cs(188) 6A6FD808-467C-48DA-9EA8-D583943831A5 WARNING Caught CloudFMException with ErrorCode CloudServiceEndpointNotFound, DetailedErrorCode 0
0468 09FC 03/14 15:36:31.177 69 AccessControlHelper.cs(137) WARNING FMBlock: FM exception caught
| Params: {OperationCode = GetMachineIdentity}{OperationStartTime = 3/14/2016 3:36:31 PM}{FMExceptionDetail = FMException: [ErrorCode:ConfigurationError, DetailedCode:0, Source:None, Message:]
0468 09FC 03/14 15:36:31.177 69 AccessControlHelper.cs(137) WARNING }
0468 09FC 03/14 15:36:31.177 69 AccessControlHelper.cs(137) NORMAL FMBlock: No retry policy specified
| Params: {ErrorCode = ConfigurationError}
0468 09FC 03/14 15:36:31.177 69 AccessControlHelper.cs(137) NORMAL FMBlock: Mapping source error
to target error | Params: {OperationCode = GetMachineIdentity}{SourceError = ConfigurationError}{TargetError = AcsTokenRequestClientError}
0468 09FC 03/14 15:36:31.177 75 CBTelemetry.cs(112) WARNING Exception caught while uploading
telemetry data :
0468 0C48 03/14 15:36:31.334 75 OMUtils.cs(70) NORMAL GetFQDNForServer = usatlvs05.am.bm.net
0468 0C48 03/14 15:36:31.334 71 CBEngine.cs(1275) 676F9489-507D-49D9-B4E9-A621C39CE26A NORMAL SetMachineSetting
service called
0468 0C48 03/14 15:36:31.349 75 OMUtils.cs(70) 676F9489-507D-49D9-B4E9-A621C39CE26A NORMAL GetFQDNForServer
= usatlvs05.am.bm.net
0468 0C48 03/14 15:36:31.349 69 AccessControlHelper.cs(137) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING FMBlock: FM exception caught | Params: {OperationCode = GetMachineIdentity}{OperationStartTime = 3/14/2016 3:36:31 PM}{FMExceptionDetail = FMException: [ErrorCode:ConfigurationError, DetailedCode:0, Source:None, Message:]
0468 0C48 03/14 15:36:31.349 69 AccessControlHelper.cs(137) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING }
0468 0C48 03/14 15:36:31.349 69 AccessControlHelper.cs(137) 676F9489-507D-49D9-B4E9-A621C39CE26A NORMAL FMBlock: No retry policy specified | Params: {ErrorCode = ConfigurationError}
0468 0C48 03/14 15:36:31.349 69 AccessControlHelper.cs(137) 676F9489-507D-49D9-B4E9-A621C39CE26A NORMAL FMBlock: Mapping source error to target error | Params: {OperationCode = GetMachineIdentity}{SourceError = ConfigurationError}{TargetError = AcsTokenRequestClientError}
0468 0C48 03/14 15:36:31.349 69 IdMgmtServiceProxy.cs(1328) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING Machine not registered | Params: {MachineName = usatlvs05.am.bm.net}{Error Code = AcsTokenRequestClientError}
0468 0C48 03/14 15:36:31.349 71 CBEngineHelper.cs(140) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING Raising CloudFMException with ErrorCode CBPBackupServerNotRegisteredWithACS
0468 0C48 03/14 15:36:31.349 69 CBEngineHelper.cs(303) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING FMBlock: FM exception caught | Params: {OperationCode = GenericOMCall}{OperationStartTime = 3/14/2016 3:36:31 PM}{FMExceptionDetail = FMException: [ErrorCode:CBPBackupServerNotRegisteredWithACS, DetailedCode:0, Source:None, Message:]
0468 0C48 03/14 15:36:31.349 69 CBEngineHelper.cs(303) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING }
0468 0C48 03/14 15:36:31.349 71 CBEngineHelper.cs(312) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING Caught CloudFMException with error detailsFMException: [ErrorCode:CBPBackupServerNotRegisteredWithACS, DetailedCode:0, Source:None, Message:]
0468 0C48 03/14 15:36:31.349 71 CBEngineHelper.cs(312) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING Stack trace: at Microsoft.Internal.CloudBackup.Engine.CBEngine.<>c__DisplayClasscc.<ReEnableTaskForExistingPolicy>b__cb()
0468 0C48 03/14 15:36:31.349 71 CBEngineHelper.cs(312) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING at Microsoft.Internal.Common.FailureModeling.FMComponent`3._FMBlock(String fileName, Int32 lineNumber, FMBlockArgs args, Action fmPrecheckBlock, Action fmUserBlock)
0468 0C48 03/14 15:36:31.349 71 CBEngineHelper.cs(312) 676F9489-507D-49D9-B4E9-A621C39CE26A WARNING at Microsoft.Internal.CloudBackup.Engi