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Microsoft Azure backup installation fails on a DC

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Hi everyone,

I've tried installing the Azure backup client on a Windows 2012 R2 DC, and found that it was failing when attempting to install SQL server, the error was:

"The SQL Server installation failed. Review the SQL Server installation log file for failures, and then take the appropriate action.
ID: 4310. Details: Unknown error (0x84b40000)"

Looking in the logs, I saw this:

"On a domain controller, you cannot use the built-in Windows service accounts (Local Service or Network Service) as service accounts for Reporting Services."

Not seeing a way around this, I did the installation manually, and then when trying again it had the SQL server installed, but it looks like it was trying to change around the account who the service runs as.

"[29/04/2016 10:00:38] Information : Configure SQL Server services to run under local user account

[29/04/2016 10:00:38] Information : Change service configurations
[29/04/2016 10:00:38] Information : [SQLSetupHelper.GetWMISqlServerNamespace]. SQL Namespace found. SQL Namespace : \\localhost\root\Microsoft\SqlServer\ComputerManagement12
[29/04/2016 10:00:40] * Exception :  => System.Runtime.InteropServices.COMException (0x80070056)
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options)
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Helpers.WmiHelper.ChangeSqlServiceConfiguration(String serviceName, Int32 serviceType, String userAccountName, String password)
[29/04/2016 10:00:40] * Exception :  => Setup cannot query the system configuration.Verify that the Windows Management Instrumentation (WMI) service is running. If the WMI service is not running, in Control Panel, click Administrative Tools, and then click Services. Right-click Windows Management Instrumentation, and then click Start.
To troubleshoot this issue further, refer to http://go.microsoft.com/fwlink/?LinkId=167898Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException: exception ---> System.Runtime.InteropServices.COMException
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at System.Management.ManagementObject.InvokeMethod(String methodName, ManagementBaseObject inParameters, InvokeMethodOptions options)
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Helpers.WmiHelper.ChangeSqlServiceConfiguration(String serviceName, Int32 serviceType, String userAccountName, String password)
   --- End of inner exception stack trace ---
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Helpers.WmiHelper.ChangeSqlServiceConfiguration(String serviceName, Int32 serviceType, String userAccountName, String password)
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.PrerequisiteInstallation.SqlConfiguration.ConfigureServices()
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.PrerequisiteInstallation.PrerequisiteInstaller.Configure()
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.VenusProgressPage.ConfigureRequiredPrerequisites()
   at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.VenusProgressPage.InstallerThreadEntry()
*** Mojito error was: CouldNotQueryWmi; 0; None
[29/04/2016 10:00:40] *** Error : Setup cannot query the system configuration.

Verify that the Windows Management Instrumentation (WMI) service is running. If the WMI service is not running, in Control Panel, click Administrative Tools, and then click Services. Right-click Windows Management Instrumentation, and then click Start.
To troubleshoot this issue further, refer to http://go.microsoft.com/fwlink/?LinkId=167898

ID: 820
[29/04/2016 10:00:40] Information : The Microsoft Azure Backup installation did not complete successfully. For details, click the Error tab.
"

I went through the procedure here:

https://technet.microsoft.com/en-us/library/ff399416.aspx

But that really hasn't helped. Any suggestions on how to make this work?


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