I have a windows 2012 Standard server running with the Azure Recovery services and Azure Backup agent installed on the server. About once a week the backup fails with no error msg. Other times I get the following errors below. How can I track down and fix this problem.
Log Name: Application
Source: Application Error
Date: 2/18/2015 3:01:20 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: HLA2012
Description:
Faulting application name: cbengine.exe, version: 1.0.8236.0, time stamp: 0x52442be2
Faulting module name: HypervVhdHelper.DLL, version: 1.0.8236.0, time stamp: 0x52442dac
Exception code: 0xc0000005
Fault offset: 0x0000000000006ae7
Faulting process id: 0x2584
Faulting application start time: 0x01d04b4f1490c66e
Faulting application path: C:\Program Files\Windows Azure Backup Agent\bin\cbengine.exe
Faulting module path: C:\Program Files\Windows Azure Backup Agent\bin\HypervVhdHelper.DLL
Report Id: 525dfd3b-b744-11e4-9433-00505601051a
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-18T08:01:20.000000000Z" />
<EventRecordID>603998</EventRecordID>
<Channel>Application</Channel>
<Computer>HLA2012</Computer>
<Security />
</System>
<EventData>
<Data>cbengine.exe</Data>
<Data>1.0.8236.0</Data>
<Data>52442be2</Data>
<Data>HypervVhdHelper.DLL</Data>
<Data>1.0.8236.0</Data>
<Data>52442dac</Data>
<Data>c0000005</Data>
<Data>0000000000006ae7</Data>
<Data>2584</Data>
<Data>01d04b4f1490c66e</Data>
<Data>C:\Program Files\Windows Azure Backup Agent\bin\cbengine.exe</Data>
<Data>C:\Program Files\Windows Azure Backup Agent\bin\HypervVhdHelper.DLL</Data>
<Data>525dfd3b-b744-11e4-9433-00505601051a</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Thank you Morris