Hi,
I (my company, a Microsoft Partner) have a client that we installed Azure backup on their server. We would like to start migrating our clients over to the Azure Online backup from their regular external hard drive backups.
However we've ran into a problem. We can't get it to work.
The error message is "The operation failed because of a protection agent failure. Retry the operation. (0x003E6)" error message."
Are there any troubleshooting guides or assistance available?