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Error 0x27100 on backup of large drive

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Hi,

since installing the latest update to the MS azure recovery agent (version 2.0.8719.0) the backup of 1 drive fails.

C drive has no errors backing up, but the d-drive does. It is larger drive (1.6tb in use)

All  other servers backup just fine.

The error is: Microsoft Azure Backup encountered an unexpected error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support. (0x27100)

Tried again - same error.

Tried reinstalling the older version 8715 - same error.

Tried removing it completely and install 8719 version - same error.

What is see in the error log is a lot of the following:


0D40 043C 08/26 03:12:12.660 79 WcfClient.cs(969)  1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 NORMAL Finished web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.Protection.Interface.IProtectionServiceChannel}{Description = GetStatus}{TargetEndpoint = https://pod01-prot1.we.backup.windowsazure.com/ProtectionService.svc}
0D40 043C 08/26 03:12:12.660 79 WcfClient.cs(816)  1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 WARNING FMBlock: Executing retry policy | Params: {CurrentAttempt = 1}{MaxAttempts = 18000}{BackOffIntervalInSec = 3,6}{OperationCode = WcfProxyGenericAsyncOperationPollingCall}{Retry policy id = 7}
0D40 08F8 08/26 03:12:14.189 71 dscontext.cpp(154) [000000001BBFB060] 1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 WARNING Last completed state for Ds Id (52777594077634) is 7
0D40 043C 08/26 03:12:15.671 79 WcfClient.cs(948)  1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 NORMAL Executing web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.Protection.Interface.IProtectionServiceChannel}{Description = GetStatus}{TargetEndpoint = https://pod01-prot1.we.backup.windowsazure.com/ProtectionService.svc}
0D40 043C 08/26 03:12:15.671 69 CBEngineWcfClientHelper.cs(320)  1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 NORMAL Setting RequestId header for outgoing request | Params: {RequestId = 498f9a1f-1640-49f7-bf12-8ee9b2f3fc16}{WorkitemId = 5d6f7e9c-015c-4d30-8525-f16e21011435}{TaskId = 1fcba276-a3ec-4f5d-bf18-bd5320cec4f2}{AgentVersion = 2.0.8719.0}
0D40 08F8 08/26 03:12:16.202 71 dscontext.cpp(154) [000000001BBFB060] 1FCBA276-A3EC-4F5D-BF18-BD5320CEC4F2 WARNING Last completed state for Ds Id (52777594077634) is 7


does anyone recognize the error? and maybe know a solution?

Kind Regards,

Harry



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