We are backing up our fil share data from Windows Server 2008R2 with Azure Backup two times a day. One PC got infected with a crypto-virus and all the common shares got encrypted. We have isolated it to this computer and taken it offline. All we need
to do now is to restore the original data from Azure. We have been using this solution for years and restore have never been a problem in the past. We are using the latest Microsoft Azure Recovery Services Agent 2.0.9169.0 available in the portal.
(I can not put the link in before my account is verified, but it is a screen dump of the Recovery Job Failed pop up)
Microsoft Azure Backup was unable to complete the operation in the allotted time.
Wait a few minutes and then try the operation again. If the issue persist,
please contact Microsoft Support (0x1FBDF)
We have tried this on the original server and on a separate Windows 10 PC.
We have access to the service and can browse the restore points.
When we select the restore point from just before infection, it works for about 40 to 90 minutes and fails.
We have tried both full and partial restore. The partial restore will sometime mount the drive, but it is not accessible.
The backups keeps going with no errors. Fortunately we have 60 days retention.
Where do I go from here?