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Azure Backup - Oracle ASM disks

January 10, 2020, 5:20 am
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Hello Team,

I have an Azure VM ( Linux) deployed to run my Oracle workload. The idea is to use Oracle ASM feature. 

Attached 7 disks(managed disks - Premium SSD) to the instances and configured Oracle ASM. 

Apart from Oracle RMAN backup, want to make utilize Azure backup to backup my instance. 

now coming to real issue, since Oracle ASM requires disks to raw disks . so, when I run backup, will my backup include data from raw disks? 

Have read from other articles that, VM snapshot do not honor RAW disks, please clarify in this regard.

Please help. 

Regards

Thahif

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Linux file restore with Azure Backup Python script

January 24, 2020, 11:19 am
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Hello,

First of all, after clicking Ask Question in this forum, I see this forum description:  "Windows Azure Online Backup is a cloud-based backup solution for Windows Server 2012, Windows Server 2012 Essentials, and System Center Data Protection Manager 2012 SP1". Hopefully that has been expanded to include current versions of Windows and Linux?

Had some trouble with Azure file restore under Ubuntu.

The feature video https://azure.microsoft.com/en-us/blog/instant-file-recovery-from-azure-linux-vm-backup-using-azure-backup-preview/ shows the rep running a bash script ending in .sh. But now the script is in Python (.py).

The instructions https://docs.microsoft.com/en-us/azure/backup/backup-azure-restore-files-from-vm say, "From the download location (usually the Downloads folder), right-click the executable or script and run it with Administrator credentials." Um, I don't think the Ubuntu command line supports right-clicking and running as Administrator.

Trying to follow the video example, I uploaded the script to my Ubuntu machine and tried "sudo bash restore.py" and got this:

restore.py: line 2: import: command not found
restore.py: line 3: import: command not found
restore.py: line 4: import: command not found
restore.py: line 5: import: command not found
restore.py: line 6: import: command not found
restore.py: line 7: import: command not found
restore.py: line 8: import: command not found
restore.py: line 9: import: command not found
from: can't read /var/mail/datetime
restore.py: line 12: syntax error near unexpected token `('
restore.py: line 12: `def supported_os_msg():'

Well duh, I can't use bash on a Python script. So I went searching on how to run a Python script in Ubuntu. Simple answer fromhttps://askubuntu.com/a/244380:

chmod +x restore.py
./restore.py

Works pretty well after that.

Could you please update the documentation to list the steps for running the Python script? And perhaps update the forum description to reflect the currently supported OSs?

Thanks,

Mark Berry

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Azure vm backup fail

January 13, 2020, 11:01 am
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¿Is supported a backup snapshot of linux virtual machine(Debian 9) with OS in lvm?, currently is failing with the error: Some mount point is not accessible.

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Linux redhat 7.2.4 high disk use during Azure Backup

December 17, 2019, 2:06 am
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We have an appliance on Azure running Linux redhat 7.2.4 which appears to show very high disk use each night during the Azure backup.

I can't seem to find an explanation of what actually happens during the backup process.  What part does the local server disk play in the process?  Can anyone help use understand why the disk is getting used so heavily during the process?  We do not have similar problems on Windows servers. 

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How to take Azure VM Application consistent backup

November 28, 2019, 6:12 am
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Hello,

How can we make sure the Azure VM Application consistent backup . We have few windows and Linux VMs with databases and we want to take application consistent backup to avoid any data corruption during backup/restore.

Gone through the below link

https://docs.microsoft.com/en-us/azure/backup/backup-azure-vms-introduction

https://azure.microsoft.com/en-us/blog/application-consistent-backup-for-linux-vms-using-azure-backup-is-generally-available/

https://channel9.msdn.com/Series/Azure-Backup/Configure-application-consistent-backup-for-Linux-VMs-using-Azure-Backup

https://www.danielstechblog.io/azure-backup-application-consistent-vm-level-backup/

and also tried below on windows VM

REG ADD "HKLM\SOFTWARE\Microsoft\BcdrAgent" /v USEVSSCOPYBACKUP /t REG_SZ /d TRUE /f

However, it is still taking backup with "file system consistent". It should be "application consistent"  right? Any one has any other solution ?



suhag

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Azure Linux VM Backup Fails - Unable to stop/restart or update walinuxagent

July 31, 2019, 2:01 am
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Hi,

UBUNTU 16.04
We've a linux azure VM wherein the backup failed "Could not communicate with the VM agent for snapshot status - Snapshot VM sub task timed out". Manual backup failed with the same error.

We checked - Agent (Ready state) & 2.2.32 version. We tried restarting the agent but it fails with connection timed out as an error. The same happened while trying to update the agent as it was not able to stop the running walinuxagent.service & the process got stuck so we abandoned it.

systemctl restart walinuxagent.service - doesn't work
systemctl stop walinuxagent.service - doesn't work

Please let us know how to resolve this issue & initiate the backup again 
Following the \var\logs\waagent.log 

2019/07/01 06:25:04.525782 ERROR ExtHandler Event: name=Microsoft.Azure.RecoveryServices.SiteRecovery.Linux, op=Download, message=[ExtensionError] Non-zero exit code: 1, A2aVmExtension/handler.py disable
[stdout]
2019/07/01 06:25:02.516906 INFO ExtHandler Move process 28936 into cgroup for extension Microsoft.Azure.RecoveryServices.SiteRecovery.Linux


[stderr]
Traceback (most recent call last):
  File "/var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9117/A2aVmExtension/handler.py", line 32, in <module>
    from A2aVmExtension.CmdHandlers.install_and_configure \
  File "/var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9117/A2aVmExtension/CmdHandlers/install_and_configure.py", line 39, in <module>
    from main.ExtensionLib.utilities import get_cmd_output
ImportError: No module named main.ExtensionLib.utilities
, duration=0
2019/07/01 06:25:04.539348 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Target handler state: enabled
2019/07/01 06:25:04.540780 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] [Enable] current handler state is: notinstalled
2019/07/01 06:25:04.541169 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Using existing extension package: /var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery__LinuxUBUNTU1604__1.0.0.9118.zip
2019/07/01 06:25:04.541328 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Unzipping extension package: /var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery__LinuxUBUNTU1604__1.0.0.9118.zip
2019/07/01 06:25:04.793542 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Initialize extension directory
2019/07/01 06:25:04.795868 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Update settings file: 0.settings
2019/07/01 06:25:04.797549 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9117] Disable extension [A2aVmExtension/handler.py disable]
2019/07/01 06:25:04.801784 INFO ExtHandler Move process 29005 into cgroup for extension Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604
2019/07/01 06:25:06.809827 ERROR ExtHandler Event: name=Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604, op=Download, message=[ExtensionError] Non-zero exit code: 1, A2aVmExtension/handler.py disable
[stdout]
2019/07/01 06:25:04.801784 INFO ExtHandler Move process 29005 into cgroup for extension Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604


[stderr]
Traceback (most recent call last):
  File "/var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9117/A2aVmExtension/handler.py", line 32, in <module>
    from A2aVmExtension.CmdHandlers.install_and_configure \
  File "/var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9117/A2aVmExtension/CmdHandlers/install_and_configure.py", line 39, in <module>
    from main.ExtensionLib.utilities import get_cmd_output
ImportError: No module named main.ExtensionLib.utilities
, duration=0
2019/07/01 06:25:06.896216 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118] Remove extension handler directory: /var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.LinuxUBUNTU1604-1.0.0.9118
2019/07/01 06:25:06.916748 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9118] Remove extension handler directory: /var/lib/waagent/Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9118
2019/07/01 06:25:09.939578 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9118] Target handler state: enabled
2019/07/01 06:25:09.940387 INFO [Microsoft.Azure.RecoveryServices.SiteRecovery.Linux-1.0.0.9118] [Enable] current handler state is: notinstalled
"waagent.log" [readonly] 16542553L, 2311268155C                                                                                                      1,1           Top

Regards,
Gaurav N.

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Azure Windows Virtual Desktop

May 17, 2020, 11:31 pm
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Hi ,

one of the using Azure windows Virtual dekstop. And he saved some files in that desktop & after re logged in to the VM. Files are missing.

How to recover the files stored in the windows virtual desktop.

Is there any possibility to recover ,If please share the steps to do.

Thanks


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"Not connected to internet"

May 18, 2020, 2:12 pm
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During installation of "Azure Recovery Services agent setup wizard" at "Proxy Configuration" i get an error message "You are not connected to the internet"-- I went through the troubleshooting documentations but wasn't able to solve the problem.

I have whitelisted all the IPs, no proxy server or antivirus.

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[Announcement] Microsoft Q&A to replace all English Azure MSDN forums

May 18, 2020, 10:52 pm
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Azure Backup forum will be migrating to a new home on Microsoft Q&A !

 

We’ve listened to your feedback on how we can enhance the forum experience. Microsoft Q&A allows us to add new functionality and enables easier access to all the technical resources most useful to you, like Microsoft Docs and Microsoft Learn. 

 

Now until May 29th , 2020 

 

 

From May 30th  until June 10th, 2020: 

 

  • New posts – Post any new questions in the Azure Backup forum’s new home on Microsoft Q&A. The current forum will not allow any new questions. 
  • Existing posts – Interact here with existing content, answer questions, provide comments, etc. 

 

June 10th , 2020 onwards: 

 

  • This forum will be closed to all new and existing posts and all interactions will be in Microsoft Q&A. 

 

We are excited about moving to Microsoft Q&A and seeing you there. 

Learn More 

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Instant Restore and Retention range

May 20, 2020, 1:14 am
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Hi,

I'm new to this and I need clarification on Instant Restore and Retention range.

So I set up a daily backup based on the default settings of instant recovery snapshot for 2 days, and retention range of 180 days.

The schedule is 18:00 daily.

Does it mean that if I try to restore a VM or file, I can only restore from the past 2 days? Or within the 180 days range?

What's the difference between the two?

Thanks in advance!

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Azure Backup on Azure Government

October 23, 2015, 6:19 am
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I'm trying to backup a Windows Server on Azure Government using this guide: 

http://blogs.msdn.com/b/azuregov/archive/2015/10/06/azure-backup-on-azure-government.aspx?CommentPosted=true#commentmessage

I get to the step where I'm trying to create the backup using the Azure backup agent and every time I get this error which isn't very useful:

The backup policy could not be created. 
Error: Microsoft Azure Backup encountered an unexpected error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support. Microsoft Azure Backup encountered an unexpected error. Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support.

I can't find any other information in logs anywhere, don't really know how to proceed here. Any help would be much appreciated. I have been able to get this to work in regular Azure so not sure if its an issue with Azure Government. Thanks! 

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Azure Fortigate Firewall VM Backup

May 20, 2020, 11:05 am
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 I have a Fortigate Firewall VM deployed from the Azure Market Place and now when I tried to Backup the VM using Azure native backup feature it throws me a error Unsupported version for virtual machine backup.Recommended Action: Please select a supported version of OS to backup" while backing up Azure VM. Kindly help

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Stopping a cloud to staging area restore

May 21, 2020, 6:48 am
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I have a cloud to staging area restore processing on a on premise Azure backup server which the staging area is filling up the C drive.  I need the job to stop and to know if it's safe to delete the folder in the staging area.  I have tried restarting the services and server, running stop-dpmjob all from the powershell commands.  None of this seems to be able to stop the push.  The C drive is at about 2GB left.  So I need to purge the temp and stop it from continuing.
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Clarification Please - Azure File Share Backup

May 22, 2020, 5:52 am
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I see we now have GA on File Share Backup, GREAT JOB!

Anyway,

From a Legal standpoint I'm required to retain daily backups for 10 years.  Is there a way to do this with the new options that we have?  Currently I'm using DPM in the cloud to do this and if I can I'd like to move to this solution but I'm required to be able torestore any file from it's state on any day in a 10 year range.

Thanks in advance,

John

John

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"Not connected to internet"

May 22, 2020, 4:48 pm
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During installation of "Azure Backup" I get an error message "You are not connected to the Internet."  I went through the troubleshooting documentation and still can't connect.  The required IPs have been whitelisted. Please help.
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One volume is always failing when backup starts

May 26, 2020, 8:45 am
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We are using Arzue backup for simple files and folder backup under our windows 2008R2 with ESU. 

Recently, we are experiencing an issue for Arzue backup agent.

one of our volume keeps failing when doing the backup.

details can be seems as the below:

G:\ Operation failed (0x1D4C2)

We can pinpoint the source of this issue from event log as:

Virtual disk service gives an error message with Unexpected failure error code: C000000E@020A0007

and VDS basic provider gives error message with Unexpected failure. Error code: 2@01010013

We are not sure how to resolve it, any idea would be appreciate. 

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VMs shut down

May 16, 2020, 6:00 am
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Hi,

even when VMs are powered off will Azure Backup continue to back up and consume vault space?

Thank you.
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Backup stuck at "Transferring data..."

May 7, 2020, 1:27 pm
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Hi, 

Im new on Microsoft Azure. I have a backup job stuck at "transferring data".  I follow recommendation on this forum wihout solution for me.  (VMSnapshot extension is installed, cache on another HDD, etc...


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[Announcement] Azure Backup Forum Migrated to Microsoft Q&A

May 28, 2020, 10:58 pm
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All MSDN Azure Forums have moved to Microsoft Q&A platform to help our community members to find  faster answers.

• Can I still post here?

We request that our community members ask new questions on the Microsoft Q&A platform only. Continue to engage with existing posts on this MSDN Forum until June 10th , 2020, after which  this MSDN Forum will be closed and will be in read only mode eventually. 

• What is Microsoft Q&A ? 

To help ease you through this transition, please read our Microsoft Q&A graduates to General Availability.

• How do I use Microsoft Q&A?

Microsoft Q&A uses tags instead of forums for each service.  Please find the list of Azure Services supported on Microsoft Q&A Platform.

 • Where can I find Azure Backup questions on Microsoft Q&A? 

For Azure Backup specific questions, please navigate here. 

• What tag should I use for asking Azure Backup question on Microsoft Q&A?

 Please use azure-backup tag. 

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Backup Items: Last Backup Time not updating on Cloud side

April 22, 2020, 7:24 am
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Greetings,

   I have one backup item that is showing the Last Backup Time as failed on 4/9/20, which it had done then due to a failed BU drive. The BU drive has since been replaces, and the locally installed MARS Agent has been showing successful backups for the past week, however the Backup Item listing in the Azure Backup Management website has not updated to show any of the now (seemingly) successful backups.

Some other details about the configuration:
Windows Server Back, backs up to a network share on an external USB drive (this is the drive that failed).
Azure Backup, backs up the files from the shared folder on the external drive using its LM drive letter (i.e. X:\AzureBackup).
All share and pathing is identical on the new replacement drive configuration.
Latest MARS Agent version is being used.
Nothing else was changed - only the failed drive.

So... How do I get the Cloud side to acknowledge the backups that the MARS Agent claims are successfully there?? 

Thank you,

Stephen W. DuPont
         a.k.a.
     the Stoic Joker

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