It would be nice to have backups that actually work / fail in a timely manner and more feedback to the user for troubleshooting.
I've setup backups to a vault for an Ubuntu VM and it fails all the time with the error message "Could not communicate with the VM agent for snapshot status. Snapshot VM sub task timed out.".
Already tried manually removing / adding the agent again and checked all is registered correctly.. looks fine to me, but still fails. Also it takes a long time before that task fails... like 45 mins for a time-out error.
Can anyone please help?
Best Regards,
Will