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Azure Backup "VM discovery" fails for Azure VMs

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Hi,

I am using Azure Backup Vault for more than one month now for around 9 VMs, and till now it was working fine.

Now I have added 4 more VMs which are 2008 R2 and 2012 R2 VMs. (I have checked the compatibility with of OS with Azure Backup and it is fine).

So when I try to discover new VMs, from the portal, through the registered items page by clicking on "Discover", it gives the error "Failed to discover new items", and in details it shows "Please try again after some time, if the problem persists, contact support".

I have tried this at least 20 times in past 5 days and the problem persists. Is there a way out without a logging support request. I don't currently have a subscription that supports technical requests in azure.

Thanks

Bhavya Singhal


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