Unable to Assign a Full License to a Trial
Hello everoyne,After speaking to technical support who are apparently unable to assit with a License issue they suggested i try here. We have two customers that were on a free trial subscription of...
View ArticleUnable to set Authentication / Authorization for web app
Hi,I have created a web app in azure for which I am not able to use Authentication / Authorization.Below message is seen in the portalTo enable Authentication / Authorization please ensure all your...
View ArticleWhy Azure backup grows every day for a month if you only save 10 restore points?
I have configured on a Windows Server 2012 client copies of Azure so only keep 10 points of restoration (one point per day). The problem is that takes nearly a month only keeping 10 restore points but...
View ArticleFull Backups at Azure Backup
Hi,The scenario is the following:SCDPM 2012 R2.A customer needs to save/store full backups at azure backup.The datasources are: BMR, Exchange, SQL, Hyper-V Virtual Machines, File ServersThe question...
View ArticleWaiting for Azure Import Job to Complete
I have followed all the steps involved in shipping in the initial backup to Microsoft. The drive was received and has since been returned. When I log into Azure I can see the container that i created...
View ArticleAn internal error prevented the modification of the backup policy. (ID 100010)
Hi,I've installed Azure Backup some time ago. Initially the creation of the online recovery points worked.After update the MARS agent and adding more servers this fails. Error message is "An internal...
View ArticleBackup fails. Why? Who knows!
Installed Azure Backup on a server. It's been failing all month. What is the fishing expedition I need to engage in in order to find out about it? Which one of the hundreds of Event Viewers do I need...
View ArticleDo I have to worry about expiring certificates?
Back in the "old days", before registration with "vault credentials" was available, you had to create your own certificate (makecert) and upload it to the Azure portal to register a server.I still have...
View ArticleMicrosoft Azure Backup - Alert - A newer version of Microsoft Azure Recovery...
I keep getting the alert "A newer version of Microsoft Azure Recovery Services is available" in Wbadmin. I've downloaded and installed MarsAgentInstaller serveral times and rebooted each time. Alert...
View ArticleAzure Backup cbengine.exe consuming high memory utilisation
Hi thereGot Azure backup running from Server 2012 r2 to Azure cloud. What is happening is that every second day I get a call from the customer stating they are not able to access database on server....
View Articleazurebackup certificate due to expire - Will my backups be affected?
I have a SBS server with Microsoft Azure Backup backing up up a set of files and folders at a set point every night. I have a certificate for azurebackup that is due to expire at the start of December...
View ArticleAzure Agent job stuck "Preparing storage..." forever
Recently had a server using Azure Backup for months, but disk space ran short on the C:, the unfortunate default location for the cache. Followed the suggestion of uninstalling and reinstalling using a...
View ArticleAzure Backup Install error
Replaced the drive that Azure backup was installed on originally without uninstalling the app first.It will not let me reinstall. Is there a manual process that can be done to remove the old...
View ArticleUnable to delete backup vault
I'm unable to delete backup vault because "You cannot delete vault cove because it contains registered servers. Delete the servers and the restore points for the server data, and then delete the...
View Articleprojection of the needed backup space
Hello,I try to estimate how much I will pay per month in one year. I haven't found any formula made for this service to calculate how my backup storage will grow (are full backup really full, dedup?,...
View ArticleUnable to restore from Azure
I am trying to restore files from Azure Online Backup. However, the job keeps failing, saying that there is an internal error with the Azure service.In the log files, I keep seeing the following block...
View ArticleCannot register Azure Backup Agent
I've been using Azure backup agent with no problems. Then I got an error and backups were not getting done, service not registered. I've downloaded new vault credentials and attempted to register the...
View ArticleAzure Engine crashing
After a few teething problems I got my Azure backups working but over the last few days they have failed and it seems like the application is crashing. I got this in the vent logFaulting application...
View ArticleInstall VM Agent for VM
Hi All,For some reason my extension on the VM Agent is gone. So I installed the MSI for the agent and I tried to set it to true so Azure sees the VM Agent.The the next message appears: No default...
View ArticleAzure Backup Agent quiet mode (/q) installation doesn't work on Windows...
Azure Backup Agent quiet mode (/q) installation doesn't work on a Windows Server 2008 R2 SP1 VM installed from Azure Gallery. When I issue the MARSAgentInstaller.exe /q command, simply nothing happens....
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