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Linux VM fails to register - Agent installed manually

May 15, 2015, 5:41 pm
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Created an new recovery vault, ran discovery.  It found the Linux vm, but when I tried to register got: 

Failed to install the Azure Recovery Services extension on the selected item. 
 VM Agent is a pre-requisite for Azure Recovery Services Extension. Please install the Azure VM agent and restart the registration operation. 

So I checked the linux agent user guide and installed the agent via apt-get (Ubuntu 14.04) following the directions here:

https://azure.microsoft.com/en-us/documentation/articles/virtual-machines-linux-agent-user-guide/

But every time I try to register the machine I still get the same error.   Any ideas how to troubleshoot this?

Thanks,

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Azure VM backup notifications - How do you do this?

May 15, 2015, 5:08 pm
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We're using Azure Backup to backup a number of VMs on Azure into various storage vaults.

Is there any way to receive notifications about the state of these backup jobs, outside of the Azure Management Portal?

I thought there would be a Powershell module available to connect to the backup API's, but it doesn't seem to exist. I was hoping to setup a simple automation task to monitor and send email notifications, at least until Azure Backup natively supports notifications.

The only way we seem to be able to monitor these backups is to login to every Azure instance and visually check them in the management portal.

Am I missing something? Is there another, better way?

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Microsoft Azure Backup conflicts with SQL Server backup to Azure

May 16, 2015, 9:11 pm
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Anytime I have both installed Microsoft Azure Backup stops functioning and won't take a backup. If I uninstall SQL Server backup to Azure then it begins to work again. This is on Windows Server 2012 R2.

The application event log shows:

The shadow copies of volume C: were aborted because of a failed free space computation.

Anyone run into this before?


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Azure Backup Job Fails Every Time

May 16, 2015, 11:11 pm
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I am trying to set up my notebook running Windows 8.1 to back up to Azure Backup.  I have already configured the backup vault in Azure.  I have also installed the Microsoft Azure Backup client software on my Windows 8.1 machine.

Since setting this up, the PC has never been successfully backed up. The backup tries to run and eventually generates the error, "job failed".

Here are my questions:

1) How can I figure out why the backup job is failing?

2) What can I do to make sure that the backup job completes without error?

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Server Registration Microsoft Azure Backup

May 7, 2015, 9:08 am
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Goodevening, i write you because after i reinstall the Microsoft Azure Backup i receive the follow error:

The activation did not complete successfully. This server name is already registered with the backup vault. To re-register this server, go to the server list of the backup vault in the Microsoft Azure Management Portal and select Allow Re-registration.

I need your help because i don't find the button "Allow re-registration".

Thanks all.

Luca Pischedda

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Azure Backup add-in for Server Essentials

November 14, 2014, 1:25 pm
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I'm now using the newly released Azure Backup add-in for Server Essentials.  From what I can tell this is a new version of the add-in just released a few days ago.

When I attempt to register my server, the first step is to sign into your Azure account through the add-in.  When I attempt to do so, it says its an invalid username (even though it's a valid name and works fine singing into Azure portal).

Anyone else having issues using the new add-in?

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Error message when trying to register VMs in a Recovery Services Backup Vault

May 4, 2015, 12:17 am
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Hello,
I'm having problems registering 4 out of my 6 Azure VMs under their respective Backup Vaults.

I've installed agents on all 4 machines and set the provision property to true as well as verifying, using PowerShell, that the agent status is ready. I also made sure all the relevant services are in the same location and region.

Despite all my efforts, I keep getting the same message over and over again for all 4 machines:

"Microsoft Azure Backup encountered an internal error.
Wait for a few minutes and then try the operation again. If the issue persists, contact Microsoft Support."

I've tried this over the last few days, to no success.
Rebooting the VMs didn't help and no errors relating to the backup agent are showing up in the event viewer.

Any help would be greatly appreciated.

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Azure Catalog Error 0x80131500

May 5, 2015, 7:52 am
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Hello! Has anyone had success resolving the Azure Catalog Error 0x80131500? I have attempted to run the latest update, but I get an error with that as well. These errors started over the weekend and there were no recent changes to production server within the last 7 to 10 days. Any help would be truly appreciated!!
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Azure - Engine Encountered an unexpected error. Server 2012 R2 Up to date.

May 7, 2015, 7:50 am
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I have a backup scheduled to start at 6:30PM.  I logged in last night around 11PM and noticed everything seemed to be going well and it said it had already uploaded somewhere around 150GB on 2 drives.  

I check in the morning and it says.  "Engine encountered an unexpected error.  Please look at the event logs for more detail..." I check the event logs and there isn't anything I can find related.  Not only this but I double click on the 6:30PM Backup and it says nothing was uploaded.  I know my network bandwidth strongly disagrees with that.  

Also another backup randomly starts at 9:37-9:39AM.  This is starting to piss me off, never once was a backup scheduled to run during office hours and triple checking I confirmed, nothing is scheduled to run at this time.  I have no idea whats up does anyone have any recommendations?



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IaaS VM Backup and Windows 2008

May 20, 2015, 1:22 am
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Hello all,

A customer of mine is using IaaS VM backup for a Windows 2008 server. We can register the server and add to a policy but the first backup is not working (status Initial Backup Pending). The error we getting is:

Failed to take snapshot of the VM.  Please retry the operation in a few minutes.  
Job ID: 82021f20-7d77-4889-aded-4d0b3f788b5f

In the WaAppAgent logfile you see this error:

[00000176] [05-20-2015 05:28:13.74] [ERROR] Command C:\Packages\Plugins\Microsoft.Azure.RecoveryServices.VMSnapshot\1.0.3.0\Scripts\install.cmd of Microsoft.Azure.RecoveryServices.VMSnapshot has not exited on time! Killing it...
[00000176] [05-20-2015 05:28:13.74] [ERROR] Install command of Microsoft.Azure.RecoveryServices.VMSnapshot has not exited on time! Killing it...
[00000176] [05-20-2015 05:28:13.76] [WARN]  Install failed for plugin (name: Microsoft.Azure.RecoveryServices.VMSnapshot, version 1.0.3.0) with exception Command C:\Packages\Plugins\Microsoft.Azure.RecoveryServices.VMSnapshot\1.0.3.0\Scripts\install.cmd of Microsoft.Azure.RecoveryServices.VMSnapshot has not exited on time! Killing it..., Code: -1
[00000176] [05-20-2015 05:28:13.76] [ERROR] Error while processing plugin Microsoft.Azure.RecoveryServices.VMSnapshot version 1.0.3.0, state: enabled, error: System.Exception: Command C:\Packages\Plugins\Microsoft.Azure.RecoveryServices.VMSnapshot\1.0.3.0\Scripts\install.cmd of Microsoft.Azure.RecoveryServices.VMSnapshot has not exited on time! Killing it...
   at Microsoft.WindowsAzure.GuestAgent.ContainerStateMachine.HandlerStateMachine.InvokeCommand(String command, PluginArtifacts pluginArtifact, String pluginVersion, String pluginFolder, String pluginLogFolder, Int32 processWaitTimeout, PluginEventType startType, PluginEventType endType)
   at Microsoft.WindowsAzure.GuestAgent.ContainerStateMachine.HandlerStateMachine.InstallHandler(PluginArtifacts artifact)
   at Microsoft.WindowsAzure.GuestAgent.ContainerStateMachine.HandlerStateMachine.StartHandlerStateMachine(PluginArtifacts data, RDConfigHostingEnvironmentSettingsPlugin plugin)
   at Microsoft.WindowsAzure.GuestAgent.ContainerStateMachine.PluginInstaller.PluginBackgroundThread(Object sender, DoWorkEventArgs e)

The error takes a long time, first time we tried was after 6 hours and 42 minutes. The second time after 1 hour and 6 min.

First question is Azure IaaS VM working with Server 2008 SP2? If yes what could be the reason for this.

Regards,

Erwin

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Help installing Azure backup Long term protection

May 19, 2015, 9:27 am
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Hi everyone,

I have DPM installed on a physical box (2012R2). i have the latest version of DPM and im currently using Azure for online storage. I now want to utilize the long term protection to do "tapes" on azure. How do i update DPM to allow that to be an option when modifying the protection group?

Thanks,

Artie

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Unable to execute the embedded application when installing the Azure backup vault server agent

June 2, 2013, 3:24 pm
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I am trying out Azure backup vault: I have downloaded the Windows server component - WABinstaller.exe - and am running it as administrator on a Windows 2008 Server system.

I keep getting "Unable to execute the embedded application to complete the installation"

Looking around there seemed to be some suggestions that reinstalling .net 4.0 might help - I did this and no change.

Any suggestions welcome please.

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Can't get Azure Backup to work...

May 21, 2015, 2:07 am
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Hello,

I can't get Azure Backup to work correctly on a Windows 2008 R2 Server.

The backup did work on the first backup, then every task fail.

Here are the symptoms i could get :

Event Viewer\ Applications :

Error ID 1000:

cbengine.exe crash with kernelbase.dll

(in french, sorry^^).

Nom de l’application défaillante cbengine.exe, version : 2.0.8704.0, horodatage : 0x5508396d
Nom du module défaillant : KERNELBASE.dll, version : 6.1.7601.18839, horodatage : 0x553e8c17
Code d’exception : 0x809909c2
Décalage d’erreur : 0x000000000001aaad
ID du processus défaillant : 0x3ae8
Heure de début de l’application défaillante : 0x01d092b3d2854081
Chemin d’accès de l’application défaillante : E:\Azure Backup\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
Chemin d’accès du module défaillant: C:\Windows\system32\KERNELBASE.dll
ID de rapport : 9223523b-ff31-11e4-9531-842b2b5ca5c

I can also provide some CBEngineCurr.errlog   files if asked.

Thanks a lot for help.

BV.

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Azure Vault for Backup

May 21, 2015, 10:18 am
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Team, 

We want to use Vault for Azure server backup, please let me know what would be charged for the same.

<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="7f14de5b-7985-4ad0-9f8a-13ef9532fc62" id="3554451d-3d12-42a8-9b61-1af19e3609ba">Also let</gs> me know how many we can take backup.

Thanks

Ashok

Cloud Architect

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Azure IAAS backup - Snapshot VM sub task timed out. Please retry the operation in a few minutes

May 21, 2015, 12:32 am
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Snapshot VM sub task timed out. 
Please retry the operation in a few minutes. If the problem persists, contact Microsoft Support.  

Sushant Rao http://blogs.technet.com/sushrao

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sFTP Backup

May 21, 2015, 6:45 pm
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Using the Create => Data + Storage => Azure platform, can we write a command
script to backup data files located on a VM Server (i.e., Windows 2012 R2, Unbuntu Server)
to a remote sFTP site via SSH?
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Azure Backup slow

May 22, 2015, 2:13 am
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Our backup source has about 80GB of files, which have all been backup up by Azure. Most nightly backups result in between 300MB and 1GB of data being sent to Azure. However the backup process always takes around 3.5 hours. Our WAN connection speed is 30Mb both ways, so its not causing a bottleneck. Is there any way of speeding this up?
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Azure Backup - new retention options?

May 22, 2015, 10:40 am
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We have been running Azure backup of a Windows SBS 2011 server for a while now using the original retention policies. I have downloaded the latest client and I am trying to figure out where to configure the new retention policies (daily, weekly, yearly). I have tried reregistering the server and going through the setup again but the options are not available on the agent.

I have gone to the Azure portal and the server is registered and the protected items are correct.  When I go to the Configure tab I have a choice of Locally Redundant or GEO Redundant replication.  GEO is selected by default but there are no options to do anything further on that screen.  If I go to the Policies tab it states I have no backup policies. To get started click Create a Backup Policy.  When I select that option the only option available is Azure Virtual Machine.  Windows Server is not an option.

What am I missing?  How do I change this so I can take advantage of the new retention policies? Thank you. 

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Conflict with Windows Defender?

May 22, 2015, 2:00 pm
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I've started installing the Azure backup client on a number of user machines and noticed there can be extremely high disk utilization by the Windows Defender process when a backup is running (to the point that the machine slows to a crawl). Has anyone else experienced this?
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Microsoft Azure Backup - Alert - A newer version of Microsoft Azure Recovery Services is available

April 26, 2015, 9:59 am
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I keep getting the alert "A newer version of Microsoft Azure Recovery Services is available" in Wbadmin.  I've downloaded and installed MarsAgentInstaller serveral times and rebooted each time.  Alert is generated everytime I do an online backup.

Backup seems to be working but why won't it update?  I'm running Win 2012 R2 Essentials.

Any thoughts?

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