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Azure Recovery Services Backup VM Snapshot Fails

April 10, 2015, 6:51 am
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We are using Recovery Services to backup many of our Azure VM's and most of them are working but there are 2 which are unable to complete the initial backup. If I look under "protected items - Azure Virtual Machine"  I see the status is (Protected Initial Backup Pending). I have let it go for 2 weeks now and the backup is still hung. If I look under "Jobs" and then look at the failed job the reason given is that it failed to take the Snapshot and then under "Error Details" I see: 

Snapshot VM sub task timed out.
Please retry the operation in a few minutes. If the problem persists, contact Microsoft Support. 

So far we have tried removing and re-registering the 2 affected VM's but they still hang on the initial backup. I reached out to Azure Developer support but they had indicated to post in this forum as the Recovery Services is still in Preview.

Any assistance would greatly be appreciated! 

Thanks,
Tony

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Initiate Backup of an Azure-hosted, Linux VM, from the VM?

December 9, 2016, 8:31 am
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Hi all,

I have a few, Azure-hosted, Linux VMs, some of which I would like to set-up to initiate their own backups, via scripts run on the VM themselves.  These VMs are currently configured to backup to an Azure Recovery Services vault, either on a regular, Azure Portal-managed schedule, or whenever we manually initiate a backup via the Azure Portal (the new portal, not the Classic one, if that helps).  These backups do succeed, and we have been able to restore some of these backups to their prior state.

Some of our VMs are running applications that mandate custom, pre-backup, check-pointing.  These operations are run inside the VMs themselves, and are scheduled using Linux tools (cron, or something like it).  Their outputs do get stored in the Azure backups.

We'd like to have scripts on these Linux VMs do the following, in order:

  1. perform the application-specific checkpoint, waiting for their completion
  2. initiate a VM backup job with Azure

Is this possible?  Script-step #1, we are equipped to do.  Script-step #2, we are hazy about.

I do have familiarity with the cross-platform, Azure CLI (aka, the "azure" command), and would prefer to use this, if possible (due to my familiarity with it), but do not see any sub-commands inside it to initiate a backup.  I did see that Windows machines have the option of starting a backup via a PowerShell script, but that doesn't yet seem to be an option on Linux (although, perhaps, in the future, with upcoming PowerShell for Linux releases).

Any thoughts on if this is possible: triggering a backup of an Azure-hosted Linux VM, from within the Linux VM itself?

Cheers,

-- David Ludwig, Funkitron





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Recovery Services Vault is not available in ARM Portal of Azure Government Cloud !!!

December 9, 2016, 2:52 am
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Hello Experts,

We are planning to setting up a development environment of our business application in Azure Government Cloud. When we try to configure Recovery Vaults, i'm surprised to see that Recovery Services Vault is not listed in the Market place Search. Similarly the KeyVault services is also not listed over there. 

So just wanted to confirm that Recovery Services Vault and KeyVault are not enabled in ARM Portal of Azure Government Cloud or we have to raise any special request to enable this services in the Azure Government Cloud.

Thanks and Regards, Narayana Babu

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Microsoft Azure Backup Server (MABS) - Windows Server 2016

December 10, 2016, 5:44 am
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We would like to use MABS to Backup VMs from Windows Server 2016 Hyper-V Host to Azure.

MABS Server (OS: Windows Server 2012 R2) is one of the VMs on the Hyper-V Host and part of domain

On Hyper-V Host we installed "DPMAgentInstaller_x64" from instalation package MABS.

Hyper-V Server is NOT part of domain and when we try to configure Hyper-V Host with (https://technet.microsoft.com/en-us/library/hh758063(v=sc.12).aspx):

SetDpmServer.exe -dpmServerName <serverName> -isNonDomainServer -userName <userName>
We got an error:
c:\Program Files\Microsoft Data Protection Manager\DPM\bin>SetDpmServer.exe -dpmServerName backup -isNonDomainServer -userName MABSUser
Make sure that this computer is not part of a perimeter network. DPM does not support protection of computers on a perimeter network.
Enter the password for 'MABSUser' to connect to 'backup':
Retype the password to confirm:
Enter the password for 'MABSUser' to connect to 'backup':
Configuring dpm server settings and firewall settings for dpm server =[backup]
Failed! SetDpmServer failed with errorcode =0x8007041d, error says: The service did not respond to the start or control request in a timely fashion.
To further troubleshoot failures with SetDpmServer, go to  http://go.microsoft.com/fwlink/?LinkId=169142
Any suggestion what could be wrong and how to fix it?
Regards,
Uros.

UrosL

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VM Backup Size/Durarion

December 11, 2016, 10:28 am
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Hi,

I setup VM backup recently and this is how it went:

1st day - 1 hour 15 min - backed up 61000mb

2nd day - 5 hours 25 min - backed up 350mb

3rd day - 2 hours - backed up 500mb

4th day - 2 hours 45 min - backed up 3900mb

My question, is it normal for backup to vary in duration so much? and is it normal that 2nd/3rd/4th day it did not backup full 61gb?

Thanks. 

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Azure Backup Failure

January 8, 2016, 12:23 pm
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Hello.  I've been backing up a physical server for a few weeks now without any problems.  I added 20 folders or so to the backup today and they modified fine as well.  However, every folder I try to add a 21st folder, Azure gives me the following message:

"

The backup policy could not be modified. 
Error: Unable to save backup policy. Selected items list for Backup is large or selected items have long path names. Please retry operation again after reducing individual items or selecting complete folders. Unable to save backup policy. Selected items list for Backup is large or selected items have long path names. Please retry operation again after reducing individual items or selecting complete folders."

The total size of the current working backup is 1.1TB and I'm only adding 100GB to the backup.  It doesn't appear to be a folder/file path length because this happens with every folder I try to add to the backup and they all have short paths.  Also, it doesn't seem like a size limit because 1.7TB are allowed in Azure and I'm only using 1.1TB.  Any ideas?  Thank you.

Chris

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VDS Basic Provider

November 25, 2016, 2:06 am
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We have errors 4-5 same, it have just begin.

"VDS Basic Provider Unexpected failure 2@01010013"

it occurs every time just after running MS Azure recovery service client 2.0.9052.0 , on Windows Server 2008 R2, run as guest on VMware ESXi 5.0.0 update 1.

The backup runs without error.

Is the VDS error something that should be worrying about? And how to fix it?

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Internal Server Error when trying to list the Protected Items via the REST API

December 13, 2016, 4:58 pm
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Hello,

I cannot get the "Protected Items" REST API (List) to work. It is documented this way:
"Provides a pageable list of all items in a subscription, that can be protected."

I keep getting an Internal Server Error (code 500).

I believe I have read the documentation properly (https://docs.microsoft.com/en-us/rest/api/recoveryservices/protecteditems). Most of my other calls (like "backupJobs") work so I know I am able to make the Azure Backup REST API work.

The URL I'm using is (GET) : https://management.azure.com/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourcegroups/LdrResourceGroup/providers/Microsoft.RecoveryServices/vaults/LdrVault/backupProtectedItems?api-version=2016-08-10

I have obfuscated the subscription id for security reason. I have tried with a different api version (2016-06-01) and Subscription with a upper case "S", so as to exactly mimic the documentation but the result is the same:

Response status code : 500
Response status phrase : Internal Server Error
Response text :
===============
{
    "error": {
        "code": "CloudInternalError",
        "message": "Microsoft Azure Backup encountered an internal error.\r\nWait for a few minutes and then try the operation again. If the issue persists, please contact Microsoft Support.",
        "target": null,
        "details": null,
        "innerError": null
    }
}

How can I get the list of protected items via the REST API?

Thanks in advance,

Laurent.

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Jobs showed as succesfull in Azure client, no data in recovery or showing as successful in Dashboard

December 14, 2016, 9:50 am
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Hi we have an issue with our Recovery Services Container, server was saying its backing up but the console says there's 0 successful  jobs in the last 24 hours (via Azure Portal).  

1 (lets call it FSR1)  server shows files in the restore browser via the Azure client, but Server two (lets call it FSR2) shows up, but has no restore data available (It had shown successful backups in its own agent before the system failed) 


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How to find the size of a backup using the REST API ?

December 14, 2016, 2:01 pm
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Hello,

I am not able to find the size of a backup using the REST API. I am able to retrieve backup details, via the "backupJobs" operation, but this doesn't seem to be containing the backup job size.

Here is what I get (with some personal data obfuscated):

Response text :
===============
{
    "id": "/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourcegroups/LdrResourceGroup/providers/Microsoft.RecoveryServices/vaults/LdrVault/backupJobs/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
    "name": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
    "type": "Microsoft.RecoveryServices/vaults/backupJobs",
    "properties": {
        "jobType": "MabJob",
        "duration": "00:00:32.7370000",
        "mabServerName": "laurentd-pc2.xxxxxxxx.xxx",
        "mabServerType": "MABContainer",
        "workloadType": "FileFolder",
        "errorDetails": [
            {
                "errorString": "The operation completed successfully (0x0)",
                "recommendations": [
                    
                ]
            }
        ],
        "extendedInfo": {
            "tasksList": [
                {
                    "taskId": "Backup of D:\\",
                    "duration": "00:00:00",
                    "status": "Completed"
                }
            ],
            "propertyBag": {
                "Protected server name": "laurentd-pc2.xxxxxxxx.xxx"
            }
        },
        "entityFriendlyName": "laurentd-pc2.xxxxxxxx.xxx",
        "backupManagementType": "MAB",
        "operation": "Backup",
        "status": "Completed",
        "startTime": "2016-12-14T20:15:06.208Z",
        "endTime": "2016-12-14T20:15:38.945Z",
        "activityId": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
    }
}

I can't even find any size for any backup in the Azure portal.

I am very new to Azure, is the size of a backup a concept that doesn't make sense in this context?

Thanks in advance,

Laurent.


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VMware VM Snapshots of Domain Controllers and Terminal Servers

December 14, 2016, 7:55 pm
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We are an SMB looking for information regarding your Azure service.  It is practically impossible to get assistance in determining the services we need to properly back up our new server to Azure.  We have tried twitter and received only general information.  We have called in, been sent to voicemail and never received a call back.  We also tried to request assistance from within the Azure portal only to find out that support is $300 per month.  Why would we pay $300 per month for service we don't even know will suit our needs?

We recently implemented a new server using VMware and Windows 2016 Server.  The on-premise server hosts a domain controller and a terminal server VM.  We are trying to locate current information regarding how to backup both VM's using Azure backup. There is plenty of old information or information on backing up Azure hosted machines but not information on backing up on premise VM's.  At this time we are not concerned about fail over to Azure services, only that we have snapshots of the VM's in case we need to re-image a VM.  Please help us determine if Azure is the right fit for BOTH the domain controller and the terminal server VM.  Some of the instructions we read stated that MABS must be used to get VM snapshots, however, other instructions also stated MABS could not be installed on a domain controller.

There is a lot of conflicting information and nowhere for an SMB to get clarification.  We had the same issue with Microsoft when we were purchasing the server software, conflicting answers from Microsoft or connections with Microsoft partners that only want to sell hosted services and not Microsoft licenses.

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Create high availability Web App

December 14, 2016, 11:57 am
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Hi,

 I have a question about web app. For example, I planning disaster recovery plan active-passive for Web App. SQL database will geo-replication to another data center. How can I replicate or copy Web App from active to passive instance(for example every day)? This information https://docs.microsoft.com/en-us/azure/guidance/guidance-web-apps-multi-region likes good. But on passive instance Web App must be up to date. Thx! 

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Azure Backup Did Not Run as Scheduled

September 14, 2016, 12:06 am
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Hi,

Have downloaded the Azure Backup Agent for the Files/Folders. Agent installed and ran the first manual jobs successfully. Scheduled the subsequent job to run automatically on daily basis. However, I noticed that the job did not run at the scheduled timing. No error captured in the snap in or in the windows server event log.

However from C:\Program Files\Microsoft Azure Recovery Services Agent\Temp folders, there are few errors logs.
Due to the huge long contents, please see the error logs from here.

Best Regards, Keith Lim

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Azure Backup: Backup fails on file, filereader.cpp reports warning, GatewayProvider reports error

October 24, 2016, 10:59 am
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We have a deduplicated Win2012R2 volume that is being backed up with Azure Backup. The client agent is reporting an error on some files but without enough information to state why there is an error (in the CloudBackup Event Log, Event ID 11, Category None). The logs show only warnings on the file that that the backup failed on, also without any detailed information as to why reading the file failed. The file server is hosted on a VMware vCenter server. The backup agent fails every time it runs on this server.

Other Win2012R2 volumes are backing up successfully, and are not deduplicated.

Is there a known issue with deduplicated volumes?

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Executive Reporting?

December 16, 2016, 11:12 am
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Is there any way to export successful backup reports?  I have reporting setup but it looks like it only sends notifications on warnings or errors.  We have our backups set for daily and they're all working fine.  I've been asked by management to get an executive type report that shows successful backups.

Is there any way to export this or do I need to create one manually?

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Latest version of Azure Backup on Windows 2012 R2 failing with "maximum allowed size 1700"?

March 18, 2016, 4:42 pm
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Hi all,

I have:

new server 2012 R2 Standard Evaluation Edition with all the windows updates

Azure Recovery Services Agent version: 2.0.9028

Backups are failing with this error: "Latest version of Azure on Windows 2012 R2 failing with "maximum allowed size 1700" 

I'm trying to backup 2.1Tbytes on a 4TByte drive (so have plenty of space for cache etc)

I thought I should be able to back up to 54TByes now?

Simon


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Microsoft Azure Backup

December 18, 2016, 5:39 am
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1. Created Vault on Azure

2. Downloaded Windows Azure Backup Server and Vault Credentials

3. Installed on Windows 2012 R2 Standard and registered with Azure.

4. Manually installed agent on 5 servers and set it up with the DPM server, all status OK

5. Created protection group and it shows OK. I only selected a folder with 2 txt files. However I am not able to verify these files on Azure.

I can only see Microsoft Azure Backup Server. 

1. How do I schedule a backup job?

2. Is Microsoft Azure Backup Server different from the Microsoft Azure Backup console? Where do I find it?

3. How do I run a backup and verify it on Azure?

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Azure Backup not running on schedule

December 1, 2016, 7:21 am
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Hi, I have an issue with the Azure backup not running on schedule. I have followed the tips here https://t.co/mXWTe99keg but this hasn't resolved it.

I am using MARS version 2.0.9052.0 and I can run the backup manually successfully.

The scheduled task is running:



The execution policy has been set to Unrestricted:

I have tried running the command from the argument in the task scheduler directly in powershell I received these errors:

I've tried stopping and recreating the schedule to no avail.

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Excluding file dates in the backup set..

December 19, 2016, 11:35 am
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We have multiple files in one folder and would like to exclude all but say today's date in the backup set (only current files from today) It does not appear there is a way to do this in the system. In Backup Exec we can say exclude date earlier than {today's} date to only backup today's files..

Is there a way to do this?

Also, this is not a function of incremental backups neither.. it is just the selection OR exclusion of the files within one folder that I want to backup.

Example:

Backup1.dat date: 12/17/2016

Backup2.dat date: 12/18/2016

Backup3.dat date: 12/19/2016

I only want to backup today's file in this folder.. nothing more.

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DPM Server on premise backup to cloud

December 19, 2016, 2:19 am
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We have setup DPM server on premise and configured the agents for workload backups.

Is there a way to not backup to disk and backup directly to Azure Cloud

or

minimise the backup to disk (storage constraints) and backup to azure cloud.

What is the best practice in sending the intial backup data of 3TB on HDD? how do we do this?

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